Our Services

At RW we are not only committed to supply the service and support necessary to guarantee good relationships with our customers and more our own RW Group technicians, who are continually trained in advancing technology, provide our Service Support.

Telephone Technical information is always available as well as a fully comprehensive spare parts inventory with a large percentage of our parts dispatched the same day.

Service Contracts – are available on all our machines and by signing up you will automatically receive discounts on spare parts, training courses and free Telephone Technical help.

"Our service response is second to none within the industry"

RW pride ourselves in our dedication to quality parts, service and a constant strive to improve our customer care.

RW Pre-Owned Machines

RW are able to offer not only new equipment but pre owned machinery that is re conditioned at RW’s own “In House” engineering facility both at Oxford and Leeds.

CNC Machines, Edge Banding Machines not only supplied new by RW but other propriety manufacturers such as Homag, Biesse, SCM and others, each sold with a fully inclusive warranty at very competitive prices.

Check our News page for information on second hand machines for sale.

RW Spare Parts Department

Accepting any machine is as good as the back up service behind the sale, RW have invested heavily in their spare parts department not only in stocks but people.

The head of RW spares is Alex Digweed who has a wealth of experience not only in Spare Parts but is fully trained in Logistics, Alex runs his department as an “independent” business and is extremely proud of his customer satisfaction levels.

Spare Parts value held at RW’s head office, Bicester exceeds a quarter of a million pounds stirling and includes spare parts for:

  • Anderson
  • OTT
  • Giben
  • Busellato
  • Brema & Rem
  • Orma

And Many Others...

All of which are supplied at competitive prices and all spares are genuine manufactured parts.